I discovered on Sunday that I had a totally flat (run-flat) tire and needed to have it repaired before 4:00 pm. I showed up at 8:15 am and told Richter's. And by the way, could they do an oil change, too? Turned out, I needed all four (nearly bald) tires replaced. The work was all done by 2:00 pm. And they got me a good deal on the tires. That's good service in my book!