What Ridgewood says
CARFAX reviews plus comments from the old Richter’s site. Newest first.
Reviews, newest first
Dave is invaluable. Trust him with my auto needs.
Good price. Quick efficient service.
My car service is always handled well by Dave at Richter's. I've been going there for years with no regrets.
Very professional and reasonably priced.
They are by far the best mechanics in town, county, and the state
Always clear what work needs to be done and quick turn around.
Always timely, reliable service. I trust Dave and staff have my best interests at heart.
Fast service, fair pricing. Dave is trustworthy and never oversells.
Excellent and quick service as usual
Service was done professionally and timely.
Been coming here for years and will continue to do so. Dave is awesome!
No nonsense, no upselling, no lies. Just honest good mechanics
Always a pleasure to deal with
Honest repair shop with a fair price.
Fantastic and thorough service. Expertly diagnosed and fixed our problem!
Always happy with my service at Richters. Although they are very busy Dave is always accommodating. Service is timely, excellent and fairly priced. I only trust Richters completely with my car service.
Quick reasonably priced tire rotation.
Always friendly, professional and reasonably priced.
Always great care and service!
There was an issue with my car that did not always show itself. Dave, and Paul never stopped trying to figure it out. Talk about going ABOVE AND BEYOND. And yes. It was resolved after much hard work, caring and diligence. They should be 10 STARS
Great experience! Manager and service technician listened to my 2 years of ongoing issues and resolved my problem in two hours. Have already recommended and will use Richter's again.
Dave and the guys at RICHTERS ARE THE BEST!
Good work, good pricing, and integrity.
Dave was professional and the work completed very quickly. Their prices are very reasonable; I will definitely recommend Richter's to everyone!
handled the repair with honesty and professionalism!
Dave was knowledgable and great to work with to get my car fixed.
Nothing not to like! Great service, fair pricing all done in timely fashion. Been my go to car service for several years.
Totally reliable. Great value. HONEST! Nice.
They recommended I get new tires. Did a great job!!
Excellent shop. Best service imaginable.
Everything. The best and most honest repair place.
Fast and friendly, convenient to drop off and pick up same day.
Great service and staff. Reliable
Always fair and honest and reliable.
David and team did a great job. Thank you.
I hate to say something nice because then they will get more busy and I will never get in. They are the best and really honest. Good guys who still take pride in their work. Thank you
I had an excellent experience with Richter's Car Service and can recommend them wholeheartedly. From the start, they stood out for their honesty and integrity carefully assessing the damage to my car without suggesting unnecessary work. Their professionalism was evident every step of the way, and the repairs were completed efficiently and right on schedule.
As always, quick reliable service you can count on, everytime!
Excellent manager (Dave), excellent mechanics, excellent service, excellent prices, excellent care, excellent customer support.
Great service, as usual. Highly recommend.
Fast, reliable service at quality prices
Dave was fantastic - true professional delivering timely and honest work at a fair price. Can't ask for anything more in a auto service shop.
Fast, friendly, and trustworthy service!
Staff as always friendly and professional. Explain service clearly and simply.
Richters took great care in diagnosing a confusing problem before determining the appropriate action to take.
Dave and team were very helpful and took the time to share their analysis of my car. Look forward to seeing you guys soon.
Great service. Very professional!
Wonderful garage...A friend recommended them to me and I will be going there for my vehicles going forward
Efficient, honest and timely and excellent work.
Dave is professional, very knowledgeable and customer service oriented
Dave was transparent with timing and pricing. Great quality fix at a great price
Easy to schedule, reasonable prices, honest mechanic! Dave is my go-to
Great service and fair pricing. Dave always fully explains what he's planning to do, and goes the extra mile for his customers
We've trusted Richter's with our cars for at least 15 years, and they've never let us down. Our recent repair on our Mini Cooper went very smoothly, and Dave (Service Manager) is always easy to work with. Really good people at Richter's.
Dave and crew are amazing, service is always timely and reasonable.
The richters team is wonderful and does great work!
Dave is the best! Always reliable and able to find solutions to problems.
They are spot on. The best place by far.
Finished the work in a timely manner.
Great, trustworthy service.
This was our first experience using Richters to fix our car. They went above and beyond to identify the problem and fix it. They were pleasant to deal with and honest! They did not just start replacing parts, instead they kept trying till they found the issue. We were very pleased and we have found our new auto repair shop!!
Friendly, reliable, speedy service
Honest pricing. Dave is nice.
Great service. Always accommodating and efficient.
Great service and price. Have been using them for more than 15 years.
Great Time They Really Care About Your Car
Excellent service! Thank you.
I've been going to Richters for 20 years. They are professional and perform quality work. Dave is always helpful - very honest and nice.
Unusual, hard to solve problem, but the team at Richter's stuck with it and eventually fixed my car at a fair price. I will use them again.
Dave and group are excellent. Take careful prompt care of my car and advise me of any issues and what needs to be done. I know I am in really good hands at Richters.
Always honest and expert care for my car.
Richter's always does great work and the guys are very honest about telling you what your car needs and (perhaps more importantly) what you don't need. I have never once been upsold here.
Professional and helpful. Was able to service the car the same day I came in.
Great as always. Fair price and on time.
Told me what he found and was able to fix it within a reasonable amount of time. Will be back again
Professional and courteous. Fair pricing.
Always great service and good work. Very friendly and accommodating.
They were quick and efficient
Richter's always delivers! Outstanding service, value and always honest!
Service included oil change and tire repair - Excellent service as usual. Highly recommend!
Quick efficient service as always
Dave and his team are fantastic. Always friendly, reliable with excellent service and advice at a reasonable cost. This is my go to place for our 2 daily drivers and it brings me so much peace of mind having a great mechanic nearby.
Richter always does a great job. Very satisfied.
Very knowledgeable and thorough service that didn't cost an arm and a leg!
This repair shop is very popular for good reasons. You always know what they are doing before they do it. Car repair shops can be a frustrating stressful experience. This shop leaves you with the knowledge of why and what was done. So when you pay your bill you understand what it was for.
Dave is the best. He is very kind, very thorough and very knowledgeable. Great customer service, great mechanics, great work. Excellent in every aspect. I highly recommend them.
Great job. Good price and quick turnaround.
Quick and very professional
quick efficient service even without an appointment
Trustworthy and professional staff
Honest, fair, responsive, and quick turn around; everything you want when getting your car serviced. My go to!
Dave is excellent and fair pricing.
Great service honest professional reliable. Customer service is excellent.
Top rated service in terms of the professional knowledge, prices and customer service experience. Thank you - Dave!
Dave is very accommodating and efficient.
Fast, friendly, and honest service. A great local business.
Five rating, Dave is on the ball, mechanics are professional
Top notch service all around
Honest and skilled mechanics!
Richter's is a great shop, knowledgeable and reasonably priced. Dave always gives you the right steer.
Great service and reasonably priced.
Reliable and honest mechanics.
Richters is always honest, reliable and efficient.
Always excellent service at Richters
Always accommodating. great service and very friendly.
Dave and team always do an excellent job! Thank you!
Great service with a fair price.
As always, excellent service!
Excellent, timely, and expert repair. Explains everything to help you take care of your car.
Have gone here twice now and the work was done quickly and done well. Thank you
Courteous and efficient. Appointment made quickly and no hard sell for services I didn't need.
Trustworthy service center. Knows the car. Doesn't recommend needless work to make a buck.
Always superior service. Dave always explains what is needed in a nice and professional way.
Dave is always so nice, and professional. They do it right the first time. Always great service.
My AAA tow brought me to Richter's, who I'd never dealt with before. I'm grateful to them for looking at the car right away and getting me back on the road quickly.
Always exceeds expectations:)
Can't find a better place. They were thorough and efficient.
Identified the issues and completed the work efficiently and capably.
Dave and the crew are great! Fair prices!
My wife and I have been using Richter's for our cars for years and have never been disappointed. Great service in a timely fashion at a fair price!
Great service
Dave was so helpful and explained exactly what was wrong with my vehicle and how he was going to fix it. Very reasonably priced!
Great service at a fair price.
Excellent honest service, good prices. Dave and his team are awesome. Highly recommended
Prompt service and knowledgeable mechanic gave clear advice.
In and out quickly and problem fixed.
Great place, reliable, clear communication.
Outstanding service. Dave always fits our service needs in even given short notice. Thanks to everyone there.
Dave is a pleasure to work with and very fair and professional
Simply the best! Wouldnt go anywhere else.
Dave is a national treasure. Great guy
First time I used his service. Quickly diagnosed the issue with the air conditioning. Great work and great price. He provide additional solution for issue with my Cue system. I will suggest to others when issues with you car to give him a call first. I will be returning, hopefully just for oil changes, but whenever I have a problem will go to Richter's first.
Dave is the BEST! Always honest, reasonable and fast :)
Always professional and reasonable. All work done expediently. Goes the extra mile.
Great service as always
For the past several years my car has never been in better hands!
As always professional and freindly staff. Long time customer .
Always Professional Service, The Mechanic Steve know his stuff. Thanks for always making sure my car ( which is an old girl) runs perfectly.
Always great service. Dave is very honest and has the best prices.
Honest, generally great availability for appointments, and good service
Always reliable, trustworthy, excellent work.
Richter's is always thorough and complete with my car services.
Always excellent service you can trust!
Been going for years. Need I say more? Good honest people.
Outstanding service. Dave is extremely knowledgeable and able to make great recommendations.
Great service at a reasonable price.
Great job for tire service, mounting and balancing
They are just great. No nonsense.
Great shop! Fair & professional - they know their stuff!
Very good service with very reasonable service . I will come back again when a need arise . Thanks Dave !
How lucky are we in Ridgewood to have a pair of mechanics who know what they are doing and have the contacts for whatever part your car or truck needs. I have been going here for decades! That should say it all. P.S. when I send in referrals they make this shop their own too.
amazing service!!! I will recommend to go there
Great service, reasonable prices!
Reliable services!
Always great to work with Dave and the crew, good to have a service station you can trust!
Honest and reliable, my go-to shop.
I always appreciate Richters for their professionalism, honesty, efficiency, and fair prices.
If you want Dependable, professional auto repair experts that are reasonably priced- this is your place. Dave takes care of you, no surprises. Ive been at Richters twice in the past month- 5star experience. You wont be disappointed.
I recently moved to the area and am grateful to have found Richters for my 2016 Mazda. The car is running better than ever, and Dave is a bonus to work with.
Excellent service. Extremely knowledgeable. Fast and friendly. I highly recommend
professional and quick service
The customer service and the work there is great
Professional & knowledgeable; very customer-oriented. Trustworthy.
Excellent service, as usual, for an oil change. Thanks.
Always honest and accommodating. Gives best cost option.
Great Experience. I explained the issue, they gave me an estimate over the phone. I brought the car in, and they properly diagnosed it and made the repairs for the exact estimate they gave me over the phone. The price was reasonable & Dave was very professional, knowledgeable & customer friendly. Overall fantastic experience, I will definitely bring all of my cars to Richter's
Great car repair location. Skilled mechanics and reasonable prices!
The service here is very good. I will come again next time.
Dave and the guys were great again,as usual. They are always friendly and efficient. They are the best!
Great place and trustworthy!
Dave was a tremendous help. I'll recommend your shop to friends and neighbors and all.
Always reliable
Fast, reliable & conveniently located auto service. Many thanks to Dave and his team.
Super happy with the service I received from Richter's!! had them replace (2) tires on my truck and perform an oil change. work was done super fast.. no complaints and will definitely use them again!
Don't hesitate to call Richter's Auto Service for any issue you may be having with your car. They are very knowledgeable & will always figure out the best way to handle your problem. Thank you!
Loved working with Dave. Honest, quick and thorough.
Dave and his team always do an outstanding job.....honest and trust worthy.....easy to schedule an appointment and he goes out of his way to make sure all is good...great place!
I get excellent service from Richter’s.
Great auto service center! Dropped my truck off the evening before. It was ready by noon the next day. Always courteous and professional. Never feel that I'm being ripped off or upsold. Highly recommend. Paul is my go-to mechanic. Will not take my vehicles anywhere else.
Always excellent service. Professional, trustworthy and prompt.
Always professional at a fair price.
Excellent, quick service at a very reasonable price! My wife and I have had multiple vehicles serviced at Richter's over the past 25 years, and we have always been satisfied. Dave runs a great shop!
Highly recommend. A real breath of fresh air. Good guys. Competent and professional. Honest. Don't try to upsell you -- if you ask about a service you're not sure about they'll actually tell you when they don't think it's necessary(!). Charges are reasonable. Will find a way to fit you in when you need quick response.
Professional organization
As always, exceptional service and fine tuned professionalism. Thank you for servicing my car quickly.
Great service every time! Reliable, and they get the job done right! I’m a long time customer !
Great service from honest people.
The service was great. Very responsive and fairly priced.
Excellent, honest, professional service.
Dave is simply the BEST!!! Honest and reasonable!
Dave and his crew always come through. Service is quick courteous and reasonably priced.
Excellent service and fair pricing as usual
Awesome service
We’ve been going to Richter’s for years. They provide friendly service, do quality work, and their prices are very reasonable. Highly recommend!
Excellent work in a timely fashion at a reasonable price!
Service is quick and reliable. With an old car, it is wonderful to have a place I can bring it and trust that problems will be fixed. The price is reasonable.
Excellent service, fairly priced, prompt, and honest.
Service was thorough. Communication was very good. Thanks.
The Richter's team is a pleasure to work with -- knowledgeable, fast, responsive. A great local business!
Prompt & courteous service! Reasonable rates. My vehicle service would have been completed in a day if Richter didn't have to order a part from the dealer. My vehicle was ready before 12pm the following day. I will be returning for any future service/repairs. Highly recommend.
Always accommodating and courteous. Great work and very fair. The best.
Dave is very responsive every time! Been going to Richters for years.
Quick turnaround and reasonable price. Been going here for a couple of years.
Fast, professional service at reasonable price. Repeat, reliable, courteous service for many years. Highly recommended.
Always prompt excellent service.
Responsive staff, reasonable prices and quick turnarounds.
excellent service
Great service as usual. Thanks very much!
The only bad thing I have to say is I am so sorry I didn’t start using Richters sooner. I feel so comfortable leaving my car knowing that the work will be done very well, and they don’t try to sell you things that you don’t need. Honesty and friendly service. It says a great deal.
Always professional and thorough in their work.
They have great customer service, they work quickly, and great pricing. I had a scheduled appointment, and upon arrival, they took me right away and complete my oil change within 40 minutes. I shop and use local service providers to keep local community members thriving. I hight recommend Richers.
Great service, reasonable pricing, good communication, results in an overall high rating from me.
Dave and the guys continue to be great. They are always friendly and honest. They do the work on time and always take the time to answer any questions/concerns
Great Shop
Friendly, honest, and reasonable. Highly recommend!
Explained the problem with the AC and got it fixed the same day.
Once again, Richter's has provided quick and outstanding service for my car. Bonus that it is easy to get to and Dave at the front desk is great. The dealership's price for the same repairs was about $900 more. They made the repairs and I was back on the road in a day!
The team at Richters is very easy to work with, in and out! And they are supporters of the community.
Best service in town
They work fast and do a great job!
Professional, curteous, fair, quick.
Dave and company do a great job at a great price each and every time. Thanks guys!!
I love Richter’s. Paul and his wife run a fantastic shop. Richter’s always has a knowledgeable and courteous staff. They always turn your vehicle over in a speedy fashion. At a fair price. I’ve been a loyal customer for decades. Again, I love Richter’s. Thank you Paul and Paulie for years of excellent service.
These guys are the best!
They were professional and timely with my service. They fit me in last minute and we’re helpful in explaining what was needed for my car to run smooth and safe.
Great Service, love these guys.
Dave was fantastic! Great service, easy peasy lemon squeezy!
Great communication and timely service.
Very professional Didn’t oversell me Quick turnaround time Ready when promised
Water pump broke and was able to drop it off that night. Dave was able to get it fixed within a day
Excellent timely service. Price was as advertised.
Excellent service, reasonable price and the car was done on time.
Excellent service! Very knowledgeable and friendly. Highly recommend.
Always reliable to get the problem fixed.
Excellent service. Glad I found Richter’s. Will continue bringing my car to them.
Very quick. Reasonable price. And they checked on something I didn’t even request. First time customer and will be using them for all future service work
Top notch service for major repairs and routine maintenence.
A friend recommended Richter's Service Center. They are honest and professional. Very satisfied.
Love this place. Very friendly and Dave is always willing to help out. Glad to work right down the street from here.
The work at Richter’s’s is fantastic.
Richter's has been servicing my cars for years, as far back as I can remember. I would not bring my car to anyone else.
Great service. Repair jobs are done well and on time. Professional and courteous. Very pleased with the work done. Will continue to take our cars to Richter's Service. Dave and his team work on what needs to be done not like car dealers that always find things that need replacement or repair while in fact none is needed. No more going to car dealers for maintenance or repairs. Highly recommend Richter's s Service.
Service was great very quick and reliable. The prices was great too. I recommend them completely.
Cadillac converter
First timer to Richter. But no regrets what so ever. Keep the promise and fair price and integrity. Will use again and recommended to friends and family.
Long time customer. As has been my experience in the past, staff was professional and efficient.
Best service and prices.
Excellent!
Always the best customer service and prices.
Have been to Richter’s a few times now and they are always friendly and do great work. There no surprises. They always do what say and give you a heads up about anything they notice
Richter's does quality service at good prices. I trust Dave. He's a straight-shooter and doesn't do unnecessary work.
Richter's was recommended to me by AAA. In the past month I have had 2 cars serviced by Richter's. The service was on time, performed perfectly and pricing was fair. I am so happy with their service and will be using them again. Highly recommend.
I was very pleased with the service I received. Dave was very professional and helpful in acquiring and mounting the tire that I needed in a timely manner. I would highly recommend Richter's service to others.
Reliable and trustworthy as always
Recent work on Volvo XC90 was done professionally and at a great price. Much Appreciated!
Excellent service at a reasonable price.
I was able to get an appointment quickly. Car was ready the same day and is running great.
My family has used Richter's for 30+ years. Consistently excellent, honest and often really quick service.
Super fast, friendly and highly professional service!
Great service, good people! I like this place.
Great, honest work.
Reliable service. Accurate diagnostics. Honest pricing. You can't beat Richters.
I got excellent service from Dave and from the mechanic who fixed the brakes of my BMW.
My family and I are long time Ridgewood residents. This is my first time using Richter's Auto Service. I always had all of my vehicles serviced at the dealer. I brought my Honda CRV to repair an exhaust system noise. Dave W (owner-manager) was friendly and informative throughout the whole process. He and his service team quickly diagnosed the problem. He gave me a fair estimate. The work got completed by the afternoon as promised. I also asked about maintenance diagnostics that may require changing the spark plugs and possible leaks. He advised me to check when the major maintenance was last done at the dealer. I gave him that information when I picked up my vehicle. He told me that no additional work maintenance will be needed. His service technician did not see anything wrong. He assured me that it can be driven for long distance like several hundred miles. Dave projected honesty and confidence. That's remarkable in today's business environment. He gained me as a returning customer. Thanks, Dave and your service team!
Great experience....
Dave is always very helpful and honest. They do great work and get it done quickly. I have brought my car in multiple times and I've never been disappointed.
We have used Richter’s to service our cars for many years. Every time; the service is top notch in terms of assessing what is needed quickly, making the needed repairs all while providing a clear and thorough explanation of cost. The professional kind and courteous customer service never falters.
Super service as always-Dave and Paul always go the extra mile to address every concern. Got all new brake pads(front and rear) and oil change done on Mercedes SUV. Thanks, guys-You're the best!
Great place. I’ve taken my cars there for years. Always professional. They know what they are doing, and it doesn’t cost an arm and a leg. I would highly recommend.
These guys are always right on the money, fair, honest and prompt. Glad to have someone trustworthy to bring my vehicles to.
Great service as usual by Dave and his team!
The best customer service, quality of work, integrity, and prices in town. I don’t even want to leave this review as they are already supper busy and it’s hard to get in.
It was my first time here, but the service was quick, cordial, reasonably priced, professional. I'm definitely going back!
I brought my explorer in for a couple different services. Dave discovered an issue with my brake pedal that I wasn't even aware of. He has such an expertise in what he does! He takes the time to explain all details of work needed and done. I highly recommend Richter's to anyone needing vehicle service. The hometown friendly attitude, fair pricing and overall great work is fantastic. Trust me go to Richter's! I would never go anywhere else. Thanks again for all you do!!!
Honest, helpful, and low wait time. I stop by there any time I have tire issues from tires losing air quickly to "my car's tires don't seem to be driving well". If there is something they can do to fix my problem, it's typically done quickly (I waited today to get 4 snow tires put onto my car - they estimated I'd be waiting an hour and it took exactly an hour from the time I came in with my car). They've also offered me honest advice that has resulted in loss of business for them - I've stopped by to buy new tires and complain about my minivan's horrible handling in bad weather but they advised me that my tires were actually fine and had months left in them before I truly needed to change them.
Great service and fast.. thank you
Dave and his crew are the best. Honest, fair work at a great rate.
I brought my truck in for a oil leak. Dave took my truck right in and had his mechanic diagnosis the issue and found that the oil filter housing was loose and was causing the leak. The mechanic tightened the filter and cleaned the residual oil around the engine. The amazing part is I was in and out in less than a hour and that there was no charge for the work they did. Dave and his staff were trustworthy and offered great customer service. I will definitely go back again.
Dave was so helpful with my used car I just bought. Shortly after buying my jeeps lights came on the radiator was leaking and I was in a panic. I called and Dave said bring it buy I'll check it out. He was so thorough and respectful of my situation and was able to fix my problems and put my mind at ease that I didn't make a huge mistake. I will sleep better tonight. Thanks Dave so much!!
Fair price and fast service. Thanks again!
Courteous, efficient, excellent, and prompt service.
Very happy to have Richter’s service my truck. They are efficient, and always very helpful.
Excellent and prompt service! Very friendly too.
Great people, did a good job.
I brought my car in for an oil change. Fast, reliable and reasonably priced.
Great mechanics, fair prices and you are not sold service or repairs you don't need
I’ve been servicing my vehicles at Richter’s Service station for a couple years now. The staff is always friendly and eager to check on my car. I’ve never had an issue getting my car in for them too look at. Two thumbs up for sure.
Your vehicle if you play close attention let’s you know when service is needed. It also doesn’t care if it’s after 5pm. Thanks to our hometown service center Richters has “that’s what we are here for” attitude making anytime of day or night the place to drop off your vehicle. After closing hours there is the most convenient Drop Box making it easier on their customers to not have to beat the clock anymore. Convenience, quality work and good prices is why this company has been in business for decades.
Repeatedly fair, knowledgeable,experienced, and accommodating with quick turn around time. Seamless service with upright and upfront pricing. Highest recommendation.
Good quick local service. Reasonable rates
Richter's is not cheap, but they are trustworthy, do only what is required (they don't upsell) and perform excellent work.
Richter's is the best -- they explain everything, give sound advice, and never try to "sell" services that you don't need. I trust them completely! They've been taking care of my Lexus for 10 years and it still runs like a new car. Thank you!
We have used Richter's since 1979 and won't use any other garage in Bergen County. Over the years they consistently provide outstanding service and expert repair..
As usual, it was perfect. Welcome, Dave!
Fast, professional, and personable service. I have peace of mind knowing my vehicle is prepared for the upcoming winter months and highly recommend supporting this family business.
Richter's has been taking care of our cars for years - wouldn't go anywhere else. Chris is awesome, explains everything clearly and gets the work done quickly.
Always excellant service! They go above and beyond for their customers. I always know my car is in good hands.
I can always count on Richter's service to fix any problems I have with my car.They are always courteous and helpful.
My nephew is bringing my car to you but he took me from triple a because he has triple A. I wonder how that works. I don,t remember getting your coupons since he hasn’t renewed my service. I have had a stroke and I don’t drive for now. I hope some day to drive again. MaryI enjoyed your service.i
Trust....Capability...Expertise....Genuine people......Friendly.....Caring...….Perfection..... ….Can drive away with confidence :)
Chris did a great job on my 2001 Volvo. He thought that I needed a new motor for my broken driver window & I had agreed to pay the cost. But, turned out to be a loose connection. I appreciate his honesty. His routine service includes checking the air in all tires including the spare. I think that is great! Last year, when I got a flat, my spare was also flat, because it had no air.
The service is always excellent and the people are always friendly.
Great service, they cover all the details!
Excellent, efficient, courteous service.
You were excellent and we are staying with you.
prompt professional service. fairly priced. pleasure to deal with...
Always great service, great price and reliable repairs.
Fast, Friendly and Affordable. Definitely Recommend!
I've been a satisfied customer for over 40 years, and Richter's has never disappointed in all that time. Professional, friendly service at reasonable prices.
I never trust anybody with car maintenance because most people in the business are dishonest. But I’m writing a review about Richter's because they are pros. I get an hinest assessment every time and I’m not getting shaken down for unnecessary work. It’s a pleasure doing business with them.
Excellent service, professional and very friendly. Will return in future
Very courteous, prompt and reasonable price for my oil change. I will come back for tires when the time comes.
Great service! I always trust that they truly look at my car to make sure nothing is overlooked.
Richter is one of the most honest and reliable auto service providers. I have full faith in their recommendations when bringing our vehicles in to be serviced.
The level of service is impeccable. The Richter's team are courteous, friendly and they take their time to explain services. They make sure everything is right and speedy. I brought my truck in at 8 and by 2 I had it back the same day!! Great job, well done.
Speedy, trustworthy and reliable service. Any problems are fully explained and I’m confident I’m not being ripped off like at the dealer.
Very professional and curties service. Repair and maintenance done right on the first visit. No unnecessary repairs or parts replacements.
I’m always very satisfied with the service and the good advice.
Great place, Great service...
Trustworthy service and qualiry
Excellent and expedient service!!!
Chris, Paul and Steve are the best always every single time!
Always honest and professional. Excellent service, will not try to press you to make unnecessary repairs. Very fair pricing. Highly recommend.
This is a five star company to work with. I trust the integrity of Chris the manager that what he proposes to do on our fleet of vehicles is what needs to be done. Great workers and wonderful owners!
Workmanship has been spot-on, and they accommodate you as quickly as possible. Fixed a leaky coolant problem, and months later cured my non-functioning air conditioner. May not be the least-expensive shop, but for all-round performance, Richter’s is hard to beat!
I am from the Boston Area and was visiting when my check engine light went on. Having a long ride home I wanted to feel safe with the car. I called the local Volvo dealer and they couldn’t see me for several days. I found Richters on line. The gentleman who answered, I believe his name was Chris, was very personable and told me he could get me in he next morning. The service was perfect and the price was right. I wouldn’t hesitate to bring my car in again on future visits. Highly recommended.
What a great bunch of people that operate that place !
Thank you for letting me feel as safe as your expertise is shared . Excellent work ethic
Richter's consistently provides timely and professional service. Staff is friendly and helpful .
Car feels great and although I’ve not been on a highway yet, no longer feel the vibration in the pedal when braking. Car was delivered on time as promised and service history was available when I asked questions about it.
Chris and team always provide excellent service
Professional and reliable service always with the customers best interest in mind
Richter's is very easy to work with and are as honest as they come. Could be any more convenient since they are right near a bus stop, so I can drop-off and pick-up very easily. Wouldn't go any where else.
Great service as expected from such a reputable place! I came to Richters on recommendation from other family members and was highly impressed. Not only were they able to address my problem right away, but they did it at a great price point. Walking in I felt that I had been there before a hundred times. I will be coming back for my other repair and service needs. I also know the guys there love Mopar! I have confidence my jobs will always be done right!
Friendly, reliable service at fair prices and in a convenient neighborhood setting -- we never go anywhere else!
Excellent service and fast turn around time!
Expeditious, prompt, and polite service. Job well done!!! Barbara Golden
As usual, Chris and Paul were the best.
Excellent service as always. I highly recommend Richters for all your car care.
We were able to get our service on the same day we called
Service was amazing!
THE most honest experience I've had from a repair shop. Saved me thousands over a dealer quote for a repair that didn't have to be done. Responsive on the phone, just good, plain service. Highly recommend.
This is a great place that does excellent repairs and you can trust not to rip you off with unnecessary or bogus repairs.
Friendly, knowledgeable staff. The long history of the business, which is housed in a historic building, adds to the experience.
Friendly, fast and professional service! Thank you!
Service is always wonderful and the care my car has received over all the years is so appreciated.
On time service appt. Will have additional work done as suggested to avoid future breakdown. Good to have a go to shop for repairs!
Great professional service!
Great service! Honest mechanics and car runs perfect. Thank you again!
It’s always a pleasure to have my car nursed by people who actually care. Thanks for the great service!
I have had my car serviced by Richters many times. They are totally professional. Each time that my car needed servicing, I was able to bring it in immediately and have it back within a few hours. I recommend Richters 100%. They are very friendly and make you feel confident that your car will be ok.
Friendly, professional service and fair pricing!
Great service, highly recommend trusting your car to Richter’s!
Prompt, knowledgeable and professional service on BMW . Repeat customer. Highly recommend.
Honest and thorough service. I always feel better after have my car service at Richter's.
Expedient, polite service. Couldn't be more pleased!!!!
we are grateful of Richter's honest service.
Helpful, friendly, knowledgeable staff. The family history of the business, housed in a historic building adds to the experience.
Thank you for doing such a great job. We rely on God and you for our safety in our commute to work each day. Having this be an original ownership we thought it was worth the investment. Thanked Steve also. Jessie and Mary
Great service as always from the team at Ritchers
Richter's is utterly reliable; my car can safely be left in their hands. Swift work, reasonable price, never push unnecessary extra work. Excellent!
I always bring my cat to Richter’s whether for tires or an oil change. They are very accommodating, the prices are reasonable and they are extremely reliable!
Great service, trusted service...
excellent fast service.
As always, Richter's service is the best. I've been coming there for over 40 years and have never been dissatisfied. Everyone who works there is always courteous and helpful.
Good quality excellent sevice
Good place, very fast service.
They helped me recently with a flat tire. Fast, efficient and overall nice place to do business with. Thank you!
Always great honest service. Been a customer since 2002!
I’ve had my vehicle serviced and repaired at Richter’s for 5 years. Their service, workmanship, quality, and prices are unmatched. Simply the best. Thank you for being a company I can trust! Best, Tye Reedy
Thank you that we can count on you and feel that we are in capable hands. Your knowledge of our needs gives us the assurance we came to the right place. Thank you and Paul Carter for sending us your way. Jessie and Bunny Mygatt
Always courteous, prompt, top quality service with fair prices, honesty in evaluatng ones car needs...never recommend work the car doesn't need. Important these days.
Chris and Paul are always courteous and professional.
I always know that my car is in good hands at Richter's and that I will be treated fairly. Thanks for your excellent service over the years!
Professional Service, and the most important, Trust,
Always great, reasonably-priced service - thank you!
The staff at Richter's Tires & Auto Service is extremely courteous, professional and always willing to help. I have my car serviced at Richter's regularly and especially before a long trip. They are terrific!
Straightforward and very reliable.
Excellent Service—- Recommend to all!!!
Richter's always does excellent work! I've been using them for several years now and have been really pleased - they are very reliable and timely and the prices are fair and reasonable.
Always a professional and thorough job. Added future potential need which is very helpful.
Unfortunately for me, I keep getting nails and screws in my Honda Pilot's tires. Fortunately for me, taking my car to Richter's Auto is always a pleasant and professional experience. Honest, reliable, and very efficient -- I am always in and out in no time.
Always quick reliable service at a fair price.
Great and fast service!
A place I have come to trust. I always receive quality service
Trustworthy, reliable, reasonable and mechanics that know their stuff. It's really hard to find all of these things in one provider but Richter's has it and then some. My only regret is not coming here years ago.
Great service, quick pick up and drop off.
advice is objective and helpful service is prompt and accurate charges are reasonable
Richters is a great Ridgewood local, and we like to support local. Always helpful, friendly and available and so reasonably priced!
You guys are great!!
Another excellant repair on my PT Cruiser. The brake problem was diagnosed quickly and repaired just as quick, despite the difficulty obtaining some of the parts. Thanks again guys!
Friendly staff. Performed the repairs on my vehicle on the same day and for the quoted price on line. I will definitely use them again.
Great service. Have full confidence in the team. Only do what's necessary with your car nothing excessive.
I really appreciate the attention and thoughtful evaluation of my automotive needs that was provided by Richter's.
Richter's gave me a superior experience. Chris was responsive, informational and friendly/courteous. I had a turn around time of about six hours at a reasonable price. They had a potential opportunity to over charge and misinform me, because I had already verbally agreed to the initial quote to repair two things. Instead, their due diligence and honesty informed me of a recall I wasn't aware of, so every penny I paid them was worth it, the rest goes to the dealership free of charge. All of those things combined with the convenience/proximity make Richter's a win-win scenario. Thanks!
Always the best!!!
You can tell a lot about a business by the greeting you get at the front desk. At Richter's it is pleasant, informative, helpful and professional... all delivered by Chris. Each of my visits has been very satisfying. When you take your car in, the work, price and time are all stated. Chris, will call if anything else comes up. There are no surprises here - just honesty and pride in good workmanship.
Although the team was very busy with recently towed in vehicles, they were still able to complete my service in a timely and effective manner.
Fit me in on a busy day, and got me the car back early! Great service.
Fair and honest service. Definitely recommend to a friend.
Great and reliable work ! Checked brakes and found no need to change at this time ...manifests great integrity !!!! Air conditioning hasn't worked this well in several years - you found the problem and resolved it when prior attempts failed . You are now my go-to mechanic and will probably start seeing other work from Paramus Catholic HS . Thanks and God Bless ! Father Don Hummel, Chaplain - Paramus Catholic HS
Great honest service as always
As usual, the service was fantastic.......
Excellent: They only do the work you need, not all the expensive extra work that a diagnostic machine suggests (based on a stain on a gasket!).
Friendly, professional, prompt service for the last 40 years! It's always a pleasure doing business with Richter's. They take excellent care of cars and customers.
EXCELLANT, FAST SERVICE AT A REASONABLE PRICE!
I always call in advance and get good service. Thanks Chris and Co.
Another excellent repair completed in short order. Thanks again!
Paul is always a huge help in diagnosing what is wrong with my car.
Did the job promptly, with no hassle involved.
I brought in my thirteen year old Z4 sports car that was gravely in need of service. I picked up the car the next day and it drove just like the day it left the showroom. FAST, COURTEOUS and PROFESSIONAL
I brought my car in for an oil change and everything was fine.
My minivan is now happily zipping around town without any weird noises! The service was done quickly and I feel confident in their work.
Very easy to get an appt - was done in under 2 hours - no problems.
Excellent as usual, always professional and informative. Also, great follow up.
Prompt and reasonably priced service.
Solved the problem I was having with my car although it was expensive.
Always great service. Affordable and reliable work as usual.
Have been a customer for 36 years and have always been extremely pleased with service.
Great shop with very honest workers! My car is running great!
This is one place I don't mind going to for service on my car. They are always so nice and the price is fair.
This was my first visit to Richter's to have a car repaired. I always serviced my car at the dealership but had a bad last experience there, so I tried Richter's. Found them to be honest and open about the situation and even worked with me when they had to replace more parts than they anticipated. Good communication meant I could make a good decision about the repair. I will definitely be back for future service.
Brought car in for a periodic checkup. Everything was taken care of. Always courteous and good service.
The folks at Richter's are simply outstanding, starting at the front desk! I've been a customer for many, many years. I have never once been disappointed or dissatisfied with their service and prices.
I've been bringingmy cars to Richer"s for over 20 years. They are the best. I have never been disappointed.
Yesterday Was My 1st. Visit And I'm Hooked!!Knowledgeable HonestCourteousProfessional
Prompt, cordial, effective.
Terrific.
My car's tire was changed quickly and at a moderate price. I appreciate the good service.
I've been taking my car to Richter's for three years. It's a neighborhood shop that provides reliable service for fair prices. Everyone is friendly, and there is no sense that they are trying to pressure you to sell more - they take time to talk through the options, and offer good advice.
so far great work
Always friendly, courteous and thorough!
Great all around!
Good honest mechanics. Will tell you what you need or dont need and wont try to find things wrong with your car just to make a buck. Prices are ok.
Great service. Fast and fair.
They are great, locally based, nice, appropriately priced and reliable.
My service was handled very professionally. I was treated with much courtesy and very promptly. Chris was very knowledgeable about my auto and answered all of my questions.
Service and the work done is always well done and customer service is a pleasure.
I was so pleased by, and grateful for, the speedy and capable service I received. Even though your garage was very busy, and I was not an established customer, you were willing and able to take care of an emergency situation for me with good humor and attention to my concerns. I wish all businesses operated the way yours does.Thank you so very much!
The best in professional service. Knowledgable, courteous, excellent team.
It was a very positive experience, repairs done as recommended and finished on schedule.
Very nice guys...I feel they are trustworthy.
I brought my car in with a major hard to find transmission leak. The problem was diagnosed and repaired in one day at a very reasonable price.
I feel very comfortable bringing my car to Richters. I have brought my cars in a few times for repairs and would not hesitate to bring them back. Everyone there is professional, easy to work with and explain the repairs (including what is necessary and more importantly, what is not necessary) in detail. I highly recommend.
I highly recommend Richters for all your automotive maintenance/repair.The mechanics at Richters have the experience to fix any problem.
Always a pleasant experience which everyone at Richter's !
They are professional. I trust in them. They are excellent.
Car was towed there. Needed a place close to work and the towing company recommended it. I believe I spoke with Chris who was at the front desk. VERY helpful and explained things well. He was able to find the part my car needed by making several phone calls.
Great Service,... Had car die on me over night and needed a tow, insurance company towed to Richter, Part ordered and repaired in 1 day but had no problem holding on to car til the following afternoon when i had time to grab it. Turns out this whole ordeal killed my battery and when he looked at it he noticed it was the wrong battery for my car. so instead of just giving me a jump and sending me on my way like many places would he had a spare battery ( of the proper size) he gave me at no charge. This all happened after i had already paid.. Cant recompensed these guys enough. Abosulutly great service
Thank you Richter's for being that neighborhood repair shop that is so welcoming and friendly. You can tell that your safety is their number one priority with every bolt tightness and with every seat belt unjamming. Thanks a million. My go to guys!
Thank you- we will take your recomnedations seriously
Service great & staff definitely on for better customer service .
Always excellent and professional service!
I would highly recommend Richter's to anyone. I have also reviewed Richter's on Yelp with a 5 star rating and positive remarks due to the professional manner in which I was treated and my positive interactions with the team. I will always bring my Explorer to Richter's and nowhere else.
These guys are great ! Courteous, professional, reasonable pricing and their work is exceptional.I highly recommend !
work completed promptly and efficiently
Always prompt, courteous and professional. Excellent work on both our cars.
Wonderful service.
great job
Cheerful, accommodating and efficient. Thanks.
They helped me out promptly and professionally and my car seems to be back on its feet in a very reasonable time.
always excellent service and price. Richters is the only place I will take my car and I will recommend them to my friends
Very nice people....good service
My car needed emergency repairs.Richters had me back on the road in record time!Thank you for the excellent and prompt service.
Friendly, professional, capable service with no runaround -- hard to do better than Richter's!!
They were fast, fair priced, and very friendly.
I've been a very satisfied customer of Richter's for over 30 years. Richter's friendly and courteous staff always provides excellent service. I highly recommend Richter's for your car's service needs.
Always honest and thorough each and every time I service my cars there. Quality service at it's best for so many years....
Always outstanding work and service!
The service was fast and honest. Check engine light went on for a bad sensor they fixed affordably and the car is running perfectly again.
Changed tires at Richert's on both cars; competitive pricing, friendly and courteous service, would definitely recommend.
Always great quality service!
The shop provides the best service in the area. The staff is knowledgeable and courteous and always more than fair with pricing. The best for less! Explaining the whys and wherefores of work preformed instills confidence in their quality. Also will tell one potential service needs as they routinely thoroughly examine the cars being serviced. The attention to detail rates a "Bravo Richter's" from this satisfied customer. Timothy King, Wine Director, Super Cellars, Ridgewood
Great service by a great staff. Cars need servicing, richters makes it painless as it can be. Tk
As usual, I was happy with your service I have plenty of heat now. Thanks Chris you are always accommodating. My problem was handled in a timely and professional manner. ThanksBILL P
vERY NICE PLACE.....EMPLOYEES ARE VERY NICE...VERY RECEPTIVE TO THE CUSTOMERS NEEDS. VERY CLEAN WORK PLACE.....GOOD PRICES...THE TREAT THE CUSTOMERS AS IF THEY ARE THE MOST IMPORTANT PEOPLE THERE !!!!!
Quick service. Responsive. A bit expensive but hopefully - you get what you pay for.
As always the service and customer service is exceptional . It is a comfort to know my daughter has been able to trust the competency and honesty when performing her service appointments over the years on her Chevy Caviliers . She will be leaving the nest in Glen Rock but will continue to bring her car in for service as needed. Thank you again !! P S Chris is wonderful !!!Debbie Richter (Mom). Christina Watson (Daughter) Glen Rock
Fantastic Service! Easy to deal with, great advice - drove the car home and very satisfied.
Been using Richter's since I moved to the area 5 years ago. Always courteous and professional and for that I'm very grateful.
The work was performed professionally and quickly. An excellent experience.
Quick and easy service every time.
The people at Richter's like Paul the mechanic and Chris the service coordinator are very professional, knowledgeable and helpful. This is a great shop and I hope they don't change a thing because it's perfect the way it is.
Always the best! Done on time, in fact early! Excellent, courteous, expert service
Absolutely positive experience.
great guys, great service
Excellent service at fair prices. Why go anywhere else??
My truck run like new!
EXCELLENT SERVICE EVERY TIME !!!
It was great.
They took care of my problem(s), and let me know of potential problems that may be an issue.Most importantly, they were very credible. I had confidence that the work I had done was work that was necessary.
Customer service was great & service requested & scheduled was done in timely manner.
Always thorough and timely service
Sensational! Professional! Courteous! ALL GOOD! The car runs like new! and Reasonably Priced for the quality of work!
We have used Richter's for many years and cannot say enough good things about the service and staff. Always happy!
Richter's always does a great job in diagnosing what's wrong with my car and getting it fixed as soon as possible. I highly trust them and would recommend them to anyone.
friendly and trustworthy
Service was quick. Price was fair. Most of all, I felt that all work done was necessary, and they did not try to pad the bill with anything unneeded .
As always--for the many years I've been going to Richters--excellent and friendly service. They go above and beyond for their customers.
Reasonable price, fast and replaced my knock sensors within a day.
As always very professional and courteous. Gets the job done quickly and proficiently. Very convenient location and reasonable in price and like the fact that they will work with you on price.Have been a customer for past 7 years.
Excellent service delivered with integrity and care. All service stations should be like Richter's!
Quick and expert service on a 10 year old car. Keeps things running.
As always, the staff was courteous and the service performed in a professional and timely manner.
Courteous, responsive, quick, professional
Tire replacement ready when promised, satisfied with service. Would return again for future auto repairs.
ALWAYS THE BEST SERVICE !!!
Thank you. You guys are great.
They always handle unexpected repairs efficiently and do everything possible to get the car back on the road as soon as possible. Appreciate their loaner car also - very helpful.
My experience was perfect.....i feel total trust ....it was so nice to meet you!
Car service was completed faster than I expected, it was clean, everything was explained to me. I am very satisfied with the service I received.
Excellent service always at a fair price. We will continue to service our cars at Richter's forever !!!
The staff was very knowledgable and easy to work with. I am very pleased with the quality and speed with which the service was performed. All is all a very good experience.
Always a pleasure and I know my car has been well taken care of.
5 stars. Courteous, Professional, Honest. Dealership workmanship without the high pressure and prices.
Fast friendly service at a very reasonable price!
Always good service
I appreciated the honesty and integrity of the professionals at Richter's. They were polite, courteous and friendly when i brought my car in for service for the first time yesterday.
Needed an oil change for two cars asap as we were heading out on an extensive road trip. Chris got the cars in the very next morning. No fuss, no muss. Reasonably priced, very convenient and great service. I know if I had really needed same day service, they would have accommodated me.
Excellent, courteous service, as always. I've been a customer for many years and have only the highest praise for their service and staff.
Professional service from start to finish. The drop off process couldn't have been easier. I was given a quote the next day and my car was ready to be picked up that afternoon! Service professionals are trustworthy and a pleasure to deal with. I'd recommend this shop to any of my family and friends that need work done.
Always the best and most honest service for so many years !!!
Excellent service, exceeded my expectations….thank you, for looking out for driver safety, with your recommendation of new tires and for providing new windshield wipers.With all of the recent rain, I was very grateful to you for installing the new wipers.It might be a "small" part, but, a huge part with respect to driving safety.Thanks again, and please continue to look out for your drivers their vehicles with continued care and excellence.
Had a nail in my tire.. Brought it right in and waited only 10 minutes at most. Price was reasonable, and as always, their service is quality and reliable.
Always extremely competent and courteous service!
Professional, capable, convenient service -- what's not to like?
Thank you so much Richter's!After having AAA assist with my car twice in one day, you helped me on the phone. When I brought the car in, you quickly diagnosed the issue and had my car ready first thing Monday morning. You have a friendly, helpful attitude, and I really appreciate your honesty!
Excellent service at a fair price ! It's a little out of my way to get their from my home, but well worth it for their honesty..
I have always been more than pleased at Richter's... this time I met Chris and Mechanic Paul who each provided excellent service! The diagnosis of the A/C problem and the repair price left me smiling, too. Thank you Richter's, Margaret
Quality service since 1935. Celebrating 80 years !!!
I was very impressed by the friendly, professional and prompt service I recieved, especially since I drove up without an appointment...refreshing! I will be back!
always helpful!Thanks
I was abe to schedule a same day appointment. My car was finished earlier than expected. It is always a pleasure to do business with Richter's.
Got the needed part and got the service done promptly. Explained everythingvery well to me A really good job.
Thank you so much. My car runs like a race car again! Thanks again, I will probably use your service for future oil/oil filter changes. Jenny
My 2008 Camry rides and performs like a brand new car. The work was excellent and the price was fair.
Attentive and courteous staff. Good conscientious work, well executed. Price is high, but what isn't these days? Highly recommended.
They were very kind reliable. Defnately I will come back.
My family has been coming here for years. Recently, I've come in numerous times with emergency issues and they have always provided me with fast, quality, and reasonably priced service. A very trustworthy service center!
Good work, fair price
He's done everything I wanted him to do and he did it well.
Great service. Very professional , high quality work.
the car is now running well. But the additional work that was recomeneded has been noted. And I will keep it in mind. Thank You very much.
I appriciate the quality of service and timeliness. They say when the job is going to be done and it's done.
Chris at Richter's took my car in, analyzed the problem and got it back to me all in the same day! Their service is excellent and I feel that Chris cares about my car. Price wise, I had received a higher price at a national auto service chain. Highly recommend Chris and Richter's.
Consistent and ongoing outstanding service and quality of work.
Not only are they professional, but they also are clean and they give you an estimate. They give you a family feel when you come in. Accurate estimates. They tell you before they do the work.
They do a very good job and they manage to get everything repaired. They have great service. It's not just about the repair. There's times if I'm stuck when they'll pick it up and drop it off. It's just a long relationship.
We've always gotten very good service and the owner is a very nice man. He's never steered us in the wrong way. He's always been honest. He tells the truth about what needs to be fixed and what doesn't need to be fixed. They're courteous. Their prices are reasonable. You know what you're going to spend before you spend it. They tell you everything upfront. They don't add any work. I have left my car up there before, and they tell you what the diagnostic problem is. Extremely honest.
They always provide quick service. They do a great job. They're polite. They're pleasant to deal with.
Great service, really good knowledgeable and friendly service personnel.
I was satisfied.
There is not enough that I could say. I think that Richter is a wonderful man. I'm a single mom and I feel safe bringing my car there. I feel safe bringing my car home. They're great mechanics and no matter what, I can pull in there if I have a light and I don't know what it means and they will stop what they're doing and help me.
They're great. I'll go up there and the battery will be dead. They'll come pick up my car, jump it, take it there, and charge the battery. It's great. They're helpful. They're always there and they always seem to know what's wrong with the car.
I've been going to Richter's Service for many years and it's a good quality service at a fair price. That's why I keep going back.
They are reliable and take people pretty fast, making appointments right away if there's an emergency.
They're honest. They always give me options. If there is a problem, I bring it back and they fix it. They will do any repairs and if they think they can't do it they will tell you.
The repairs were made as expected. We discussed what I needed and it was done as expected at a reasonable cost. It was the second time I've taken my car there and I get better service there than at the dealership.
Good work, prompt and courteous service, reasonable price. Thanks, Polly and the staff. TK
Always excellent service !!!
They do a good job and they're quick about it. The bill they give you says what they did. They break it down for you. They are pleasant to deal with.
I think they're good at repairing. They're honest and more or less reasonably priced. Usually when they repair something you don't need to go back.
I've had no problems with their service so far. It's just good service. They took care of everything that was wrong with the car and they were very friendly.
They are so helpful and they don't try to crook you. They are very honest. It's a good location for me and they're reasonable.
They are reliable. They provide me with a free loaner car. They always do what they say they are going to do and never charge me to much.
Monday through Friday, 8:00 AM to 5:00 PM. Call the desk or send the form.